Shipping policy

Zam Zam Kamalia Khaddar

At Zam Zam Kamalia Khaddar, we aim to deliver high-quality Kamalia Khaddar products to our customers in a timely and secure manner. Please read our shipping policy carefully to understand how orders are processed and delivered.

📦 Order Processing Time

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping & Delivery Time

  • We currently deliver across Pakistan only.

  • Standard delivery time is 3–5 business days, depending on your location.

  • Delivery times may vary during sales, Eid, Ramadan, or due to unforeseen circumstances (weather, courier delays, etc.).

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout.

  • Any promotional free shipping offers will be displayed on the website or product page.

📍 Delivery Address

  • Please ensure that your delivery address, phone number, and other details are complete and accurate at the time of placing the order.

  • Zam Zam Kamalia Khaddar will not be responsible for delays or non-delivery caused by incorrect or incomplete address information.

📞 Order Confirmation & Tracking

  • Our team may contact you via phone for order confirmation.

  • Once dispatched, tracking details will be shared (where applicable) through SMS or WhatsApp.

🚫 Undelivered or Returned Parcels

  • If a parcel is returned due to customer unavailability, incorrect address, or refusal to accept the order, re-delivery charges may apply.

  • Repeated refusal of orders may result in order cancellation or restriction.

🧾 Cash on Delivery (COD)

  • Cash on Delivery is available in selected areas.

  • Customers are requested to keep the exact amount ready at the time of delivery.

📩 Contact Us

For any questions related to shipping or delivery, please contact us:

  • Phone: 0348-2729700

  • Email: hamzakhaddar101@gmail.com

  • Address:
    ZAM ZAM KAMALIA KHADDAR,
    Iqbal Bazar Near Water Tank,
    Hamza Khaddar House,
    Kamalia 36300, Pakistan